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Billing & Subscriptions

NetPad supports subscription-based billing via Stripe integration.

Subscription Plans​

Free Plan​

  • Forms: Limited number
  • Submissions: Limited per month
  • Basic Features: Core functionality
  • Community Support: Community help

Pro Plan​

  • Unlimited Forms: No form limits
  • Higher Limits: More submissions
  • Advanced Features: Workflows, AI
  • Priority Support: Faster support

Enterprise Plan​

  • Everything in Pro: All Pro features
  • Custom Limits: Tailored to needs
  • Dedicated Support: Personal support
  • Custom Features: Tailored features

Managing Subscriptions​

Viewing Subscription​

  1. Go to Billing:

    • Organization settings
    • Click "Billing" tab
    • View current plan

  2. Subscription Details:

    • Current plan
    • Billing cycle
    • Next billing date
    • Usage statistics

Upgrading Plan​

  1. Select Plan: Choose new plan
  2. Review Changes: See what's included
  3. Enter Payment: Add payment method
  4. Confirm Upgrade: Complete upgrade

Downgrading Plan​

  1. Select Plan: Choose lower plan
  2. Review Impact: See what you'll lose
  3. Confirm Downgrade: Complete downgrade
  4. Effective Date: Changes at end of cycle

Payment Methods​

Adding Payment Method​

  1. Go to Billing: Billing settings
  2. Payment Methods: Manage methods
  3. Add Card: Enter card details
  4. Save: Payment method saved

Updating Payment Method​

  1. Select Method: Choose to update
  2. Edit Details: Update information
  3. Save: Changes saved
  4. Verify: Confirm update

Usage Tracking​

Tracked Metrics​

  • Forms: Number of forms
  • Submissions: Submissions per month
  • Workflows: Number of workflows
  • Storage: Data storage used
  • API Calls: API usage

Usage Limits​

  • Plan Limits: Based on plan
  • Overage: Charges for overage
  • Notifications: Warn when approaching limits
  • Upgrade Prompt: Suggest upgrade when needed

Invoices​

Viewing Invoices​

  1. Billing History: View past invoices
  2. Download: Download PDF invoices
  3. Email: Receive invoices via email
  4. Details: See invoice line items

Payment History​

  • Past Payments: All payment history
  • Payment Methods: Methods used
  • Receipts: Download receipts
  • Tax Information: Tax details

Cancellation​

Canceling Subscription​

  1. Go to Billing: Billing settings
  2. Cancel Subscription: Click cancel
  3. Confirm: Confirm cancellation
  4. Effective Date: When cancellation takes effect

After Cancellation​

  • Access Until: Access until period ends
  • Data Export: Export your data
  • Downgrade: Reverts to free plan
  • Reactivation: Can reactivate anytime

Best Practices​

  1. Monitor Usage: Track usage regularly
  2. Plan Ahead: Upgrade before hitting limits
  3. Review Bills: Check invoices regularly
  4. Update Payment: Keep payment method current