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Pricing & Limits

NetPad offers flexible pricing tiers to suit different needs, from individual users to large enterprises. Each tier includes different limits and features.

Subscription Tiers​

Free​

Perfect for trying NetPad and small projects:

  • Forms: 3 forms
  • Submissions/Month: 1,000
  • Workflow Executions/Month: 50
  • Active Workflows: 1
  • Connections: 1
  • AI Generations/Month: 10
  • Data Retention: 30 days
  • Team Members: 1
  • Support: Community

Pro​

For professionals and small teams:

  • Forms: Unlimited
  • Submissions/Month: 1,000
  • Workflow Executions/Month: 500
  • Active Workflows: 5
  • Connections: 5
  • AI Generations/Month: 100
  • Data Retention: 1 year
  • Team Members: 1
  • Support: Email

Team​

For growing teams and organizations:

  • Forms: Unlimited
  • Submissions/Month: 10,000
  • Workflow Executions/Month: 5,000
  • Active Workflows: 25
  • Connections: 20
  • AI Generations/Month: 500
  • Data Retention: Unlimited
  • Team Members: 10
  • Support: Priority

Enterprise​

For large organizations with custom needs:

  • Forms: Unlimited
  • Submissions/Month: Unlimited
  • Workflow Executions/Month: Unlimited
  • Active Workflows: Unlimited
  • Connections: Unlimited
  • AI Generations/Month: Unlimited
  • Data Retention: Unlimited
  • Team Members: Unlimited
  • Support: Dedicated

Feature Comparison​

FeatureFreeProTeamEnterprise
Forms3UnlimitedUnlimitedUnlimited
Submissions/Month1,0001,00010,000Unlimited
Workflow Executions/Month505005,000Unlimited
Active Workflows1525Unlimited
Connections1520Unlimited
AI Generations/Month10100500Unlimited
RAG Features❌❌✅✅
Data Retention30 days1 yearUnlimitedUnlimited
Team Members1110Unlimited
SupportCommunityEmailPriorityDedicated
Projects✓✓✓✓
Conversational Forms✓✓✓✓
Template Admin✓✓✓✓
Form AnalyticsBasicFullFullFull
Workflow AnalyticsBasicFullFullFull
API AccessLimitedFullFullFull
Custom Branding--✓✓
SSO---✓
Custom SLA---✓

Limits Explained​

Forms​

Number of forms you can create:

  • Free: Limited to 3 forms
  • Pro+: Unlimited forms

Submissions per Month​

Total form submissions across all forms:

  • Free: 1,000 submissions/month
  • Pro: 1,000 submissions/month
  • Team: 10,000 submissions/month
  • Enterprise: Unlimited

Note: Unused submissions don't roll over to next month.

Workflow Executions per Month​

Total workflow executions across all workflows:

  • Free: 50 executions/month
  • Pro: 500 executions/month
  • Team: 5,000 executions/month
  • Enterprise: Unlimited

Note: Unused executions don't roll over to next month.

Active Workflows​

Number of workflows that can be active simultaneously:

  • Free: 1 active workflow
  • Pro: 5 active workflows
  • Team: 25 active workflows
  • Enterprise: Unlimited

Note: Inactive workflows don't count toward limit.

Connections​

Number of MongoDB connections in Connection Vault:

  • Free: 1 connection
  • Pro: 5 connections
  • Team: 20 connections
  • Enterprise: Unlimited

AI Generations per Month​

Total AI agent usage across all agents:

  • Free: 10 generations/month
  • Pro: 100 generations/month
  • Team: 500 generations/month
  • Enterprise: Unlimited

Note: Each AI agent usage counts toward limit.

RAG Features​

Knowledge-Guided Conversational Forms (RAG) requirements:

  • Free: ❌ Not available
  • Pro: ❌ Not available
  • Team: ✅ Available (requires M10+ MongoDB Atlas cluster)
  • Enterprise: ✅ Available (requires M10+ MongoDB Atlas cluster)

Feature Gates: RAG requires both:

  1. Subscription Tier: Team or Enterprise plan
  2. Infrastructure Tier: M10+ MongoDB Atlas cluster

Note: Users must upgrade their Atlas cluster to M10+ separately via MongoDB Atlas Console.

Data Retention​

How long form submissions are retained:

  • Free: 30 days
  • Pro: 1 year
  • Team: Unlimited
  • Enterprise: Unlimited

Note: After retention period, data is automatically deleted.

Team Members​

Number of team members in organization:

  • Free: 1 member
  • Pro: 1 member
  • Team: 10 members
  • Enterprise: Unlimited

Atlas Cluster Provisioning​

Free Tier​

  • M0 Cluster: Auto-provisioned for new users
  • Free Forever: No cost for M0 cluster
  • Limitations: Shared cluster, limited resources
  • Bring Your Own: Use existing Atlas cluster
  • Upgrade Option: Upgrade to paid Atlas tier
  • Custom Clusters: Configure custom cluster settings

Billing​

Subscription Management​

  • Monthly Billing: Billed monthly
  • Annual Billing: Save with annual plans
  • Auto-Renewal: Automatic renewal
  • Cancel Anytime: Cancel without penalty

Payment Methods​

  • Credit Card: Visa, Mastercard, American Express
  • Invoice: Available for Enterprise plans
  • Stripe: Secure payment processing

Usage Tracking​

Monitor your usage:

  • Dashboard: View current usage
  • Alerts: Get notified when approaching limits
  • History: View usage history
  • Projections: Estimate future usage

Upgrading​

Upgrade Process​

  1. Navigate to Settings > Billing
  2. Click "Upgrade Plan"
  3. Select new tier
  4. Review changes
  5. Confirm upgrade

Downgrading​

  1. Navigate to Settings > Billing
  2. Click "Change Plan"
  3. Select lower tier
  4. Review impact
  5. Confirm downgrade

Note: Downgrading may require removing resources that exceed new limits.

Enterprise Plans​

Enterprise plans include:

  • Custom Limits: Negotiated limits
  • Dedicated Support: Dedicated support team
  • SSO: Single Sign-On integration
  • Custom SLA: Service Level Agreement
  • On-Premises Option: Self-hosted deployment
  • Custom Contracts: Enterprise contracts
  • Training: Team training sessions

Contact sales for Enterprise pricing.

FAQ​

What happens when I exceed limits?​

  • Forms: Cannot create new forms
  • Submissions: Submissions are rejected
  • Workflows: Workflows pause execution
  • AI: AI agents stop working
  • Data: Old data may be deleted

Can I increase limits?​

Yes, upgrade to a higher tier or contact sales for custom limits.

Do unused submissions roll over?​

No, limits reset monthly. Unused submissions don't roll over.

Can I downgrade?​

Yes, you can downgrade at any time. You may need to remove resources that exceed new limits.

What happens to my data if I cancel?​

Data is retained according to your data retention period. After cancellation, data is deleted per retention policy.

Next Steps​